Only One of 10 Brisbane City Toilet Listings Lacks an Accessible Toilet

Nine of the 10 publicly available toilet facilities listed under Brisbane City are recorded as having an accessible toilet, according to the National Public Toilet Map.



A September 2026 export of the national directory shows Cathedral House at Penola Place, 229 Elizabeth Street, as the only one of the 10 Brisbane City records with an “Accessible = FALSE” designation. The remaining nine are recorded as having accessible toilets.

The result gives the inner-city group an accessibility rate of 90 per cent among the records examined. The calculation is limited to facilities whose suburb or town field is listed specifically as “Brisbane City” in the September export and does not represent a complete inventory of every toilet in the CBD.

Major transport, shopping and civic sites carry accessible listings

Facilities recorded with accessible toilets include Roma Street Railway Station, Post Office Square, Wintergarden, QueensPlaza, Macarthur Central, Queen’s Wharf and Brisbane Square Library.

Other accessible entries in the Brisbane City group include the Roma Street Parkland Amphitheatre and a facility at Little Stanley Street. Cathedral House at Penola Place is the sole record among the 10 without an accessible toilet listed.

The National Public Toilet Map contains facilities at public and private locations that are available for public use. Brisbane City Council draws its own public toilet dataset from the national map and geographically filters records to the Brisbane local government area.

FacilityTypeAddressAccessible toilet recorded?
Roma Street Railway StationTrain stationRoma StreetYes
Post Office SquareShopping centre235 Adelaide StreetYes
WintergardenShopping centre162 Elizabeth StreetYes
QueensPlazaShopping centre226 Queen StreetYes
Macarthur CentralShopping centre259 Queen StreetYes
Cathedral House at Penola PlaceCommunity building229 Elizabeth StreetNo
Little Stanley Street – Block 3Other10 Little Stanley StreetYes
Roma Street Parkland AmphitheatreOther1 Parkland BoulevardYes
Queen’s WharfOther25 Queens Wharf RoadYes
Brisbane Square LibraryCommunity building266 George StreetYes

An “Accessible = FALSE” designation does not establish that a venue has breached building standards or disability-access laws. It means the facility is recorded in the National Public Toilet Map as not having an accessible toilet.

CBD result contrasts with suburban snapshots

The Brisbane City records show a markedly different result from several suburban groups examined in the same September dataset.

Tingalpa had four of six facilities recorded without an accessible toilet, while Holland Park West had three of four. Indooroopilly had three of eight and Albion had two of four. The comparisons are based on small numbers of listed facilities and should not be treated as complete audits of toilet accessibility in each suburb. 

Across Brisbane more broadly, recent analysis of National Public Toilet Map data found 105 of 580 publicly available toilet facilities were recorded as not having an accessible toilet, or about 18 per cent.

Council maps accessible routes and facilities in the city centre

Brisbane City Council provides a dedicated Mobility Map for people with impaired mobility in the CBD and City Botanic Gardens. The map identifies accessible toilets, disability parking, taxi ranks, drop-off zones, seating and path gradients to help people plan movement through the city centre. 

Council also lists several accessible facilities at Brisbane City Hall, including accessible toilets on the ground floor and level three, ambulant toilets on several levels and a Changing Places facility with a ceiling hoist and adult-sized changing table.

Separately, Brisbane Square Library is listed by Council as wheelchair accessible and equipped with wheelchair-accessible toilets. 

Paralympian has raised concerns over everyday access

Former Paralympian and disability advocate Karni Liddell has previously raised concerns that inadequate access to suitable toilets can restrict social participation for people who use wheelchairs and create health risks when appropriate facilities are unavailable.

Accessibility has attracted increased attention as Brisbane prepares to host the 2032 Olympic and Paralympic Games. The strong result among the 10 Brisbane City records sits alongside Council measures specifically aimed at helping people with limited mobility navigate the CBD.



The figures remain a snapshot of information held in the National Public Toilet Map rather than the findings of a building or disability-access compliance audit. 

Published 8-Sept-2026

Lost Property Haul Goes Viral: How to Reclaim What You Left Behind on the Brisbane Bus or Metro

Tucked inside Brisbane Square Library on George Street in the CBD, Brisbane’s lost property headquarters has become something of an unlikely treasure trove, and a recently viral Instagram video has given the public its first real look at just how much commuters are leaving behind on the city’s buses, bus stops, and the Brisbane Metro.


Read: Adelaide Street Tunnel Set to Open for Brisbane Metro and Buses


The footage, posted on the BCC Instagram page and featuring Brisbane City employee Rheea, takes viewers on a tour through the storage facility’s shelves, which are stacked high with a staggering volume of misplaced belongings. Water bottles and sunglasses are par for the course, but it’s the more unusual items tucked among the everyday clutter that have had people stopping mid-scroll.

The video quickly gained traction online with over 1,700 reactions as of writing. If you’ve ever stepped off a bus and felt that sinking feeling of patting your pockets, you’re apparently far from alone.

For those of us who regularly hop on and off services across Fortitude Valley, Newstead, Bowen Hills, and into the CBD, the sheer volume of items on those shelves is both striking and oddly comforting. How do you forget a bag on the bus? Clearly, it happens all the time.

How to Get Your Lost Item Back

Lost Property
Brisbane Square Library (Photo credit: Google Maps/Arif 380)

Brisbane runs a dedicated lost property service for items left on council-operated buses and at bus stops. The process for recovering a lost item involves a few simple steps.

The first step is to call BCC directly on 07 3403 8888 to check whether your item has been handed in. From there, you’ll need to arrange a time to collect it in person from the Central Customer Centre, located within Brisbane Square Library at 266 George Street, Brisbane QLD 4000. The centre is open Monday to Friday, 9am to 5pm, excluding public holidays.

When you turn up to collect, bring along personal identification and, where necessary, proof of ownership. Can’t make it yourself? You can authorise someone else to collect on your behalf, provided they bring their own ID, copies of yours, and written or digital authorisation from you permitting the release of the item. Parents collecting on behalf of children under 18 need only their own personal identification.

The viral video has served as a timely reminder that Brisbane’s public transport network moves a lot of people every single day, and with that comes a steady stream of forgotten property flowing toward George Street.


Read: Works Progressing Well on Adelaide Street for Brisbane Metro


So next time you’re on a bus through the inner north, maybe take one last look around before you step off. Your future self and the staff at 266 George Street will thank you.

Published 13-April-2026