Reviving Queen Street Mall: Will Proposed Upgrades Ever Happen?

Over the years, numerous proposals and discussions have taken place to upgrade Brisbane’s Queen Street Mall, but the long-awaited revamp has yet to materialise. While city planners and business leaders have put forward ideas for revitalisation, little tangible progress has been made, leaving many questioning the future of this iconic retail precinct.


Read: After 35 Years, Myer to Leave Queen St Mall and Look For New Location


Among the proposed upgrades is the transformation of Wintergarden, a prominent retail hub in the heart of the mall. However, instead of progress, the past year has seen a steady exodus of tenants. 

Photo credit: Porex Porex/Google Maps

The announcement of plans for landscaped city lanes and enhanced connectivity between Elizabeth and Queen Streets, including the removal of Elizabeth Street’s car park ramps, coincided with a wave of retail departures from Wintergarden last year.

Retail Struggles and Decline

Photo credit: Moises Vasquez/Google Maps

Since its opening in 1982, Queen Street Mall has undergone multiple changes, with the removal of several buildings and retail spaces over the years. However, in recent times, the decline has been more evident. 

The closure of beloved establishments such as Pig ‘N’ Whistle pub and Milano Italian restaurant in 2023 has further dampened the mall’s vibrancy. The end of lockdowns, coupled with increasing living costs, has placed significant pressure on retailers, contributing to the precinct’s struggle.

Proposed Revitalisation Strategies

Queen Street Mall
Photo credit: Michael Lindenboy/Google Maps

To breathe new life into the mall, Brisbane City architect Lucas Christopher has proposed several revitalisation strategies:

  • Reintroducing Permanent Pods – To create a more engaging environment, Christopher suggests adding architecturally distinctive pods for retail, food, and drink. These should go beyond basic transactions to offer immersive and memorable experiences.
  • Curating the Retail Mix – A carefully selected mix of tenants could boost the mall’s appeal. Christopher proposes prioritising experiential businesses over banks and telcos and encouraging late-night trading to attract a more diverse crowd.
  • Developing Unique Retail Concepts – A council-private sector partnership could introduce creative retail and entertainment options. Ideas include a jacaranda-themed café, a breakfast pod, a public seating staircase, and a 24-hour restaurant and bar to foster a vibrant, community-driven atmosphere.

“By reintroducing versatile 24-hour focused spaces like those suggested above, the mall could once again become a vibrant destination that blends retail with a sense of community and culture.” Christopher said. 

Queen Street Mall
Photo credit: Vu Dang/Google Maps

Rather than vacant concrete slabs replacing once-thriving areas, Christopher suggested that the mall could be transformed into a space that fosters engagement and celebrates the diversity of Brisbane.


Read: Honouring Graham Pampling, Beloved Busker of the Queen Street Mall


As the retail landscape continues to evolve, the challenge remains for city planners and business leaders to turn these ideas into reality. Whether the Queen Street Mall revamp finally materialises or remains an unfulfilled promise is yet to be seen.

Published 14-February-2025

Plans Submitted for Country Road Store in Queen Street Heritage Building

A landmark Brisbane building is set to gain a new tenant, with Australian fashion brand Country Road submitting plans for a flagship store in the historic Bank of New South Wales building at 33 Queen Street. 


Read: Multi-Level Dining Precinct to Transform Heritage Site in Brisbane City


The heritage-listed site, constructed between 1928 and 1930, occupies a prime position at the upper end of Queen Street Mall, on the corner of George Street.

The move comes after an extensive 18-month search for the perfect location. A spokesperson for Country Road described the new store as a significant investment in Brisbane’s retail landscape.

Country Road
Proposed 3D View of Country’s Flagship Store (Photo credit: Folar Architecture/ Brisbane PD Online)

A spokesperson for the brand stated that the new location would play a key role in strengthening the brand’s presence in Brisbane’s central business district, aligning with its emphasis on classic fashion and community engagement.

Photo credit: Folar Architecture/ Brisbane PD Online

Last month, Country Road lodged a development application (A006701880) seeking approval for key modifications to the site. The proposed works involve alterations to the building’s façade along Queen Street Mall, the removal and storage of internal heritage elements, and the installation of a modern shop fit-out, including an internal staircase. 

Country Road
Photo credit: Folar Architecture/ Brisbane PD Online

The plans aim to facilitate the adaptive reuse of the ground floor and mezzanine levels, transforming them into a retail space with a new entry foyer.

The application also seeks council approval for a Development Permit to carry out building work, including modifications to the façade and the removal or demolition of certain heritage components.

Country Road
Photo credit: LH VN/Google Maps

According to planners, the proposed works will “achieve adaptive reuse of an underutilised heritage building in a highly sought-after inner-city location whilst celebrating the heritage value and fabric that remains intact.”


Read: Heritage at Risk? Stock Exchange Hotel in Brisbane City Caught in Development Tug-of-War


Country Road’s arrival at 33 Queen Street signals a new chapter for the historic site, ensuring it remains an active and vibrant part of Brisbane’s retail precinct while honouring its architectural legacy.

Published 4-February-2025

LEGO Eyes Queen Street Mall Opening Amidst Australian Expansion

LEGO, the popular Danish toy manufacturer, has set its sights on opening a store in Brisbane’s CBD and could potentially establish a shop within the Queen Street Mall precinct. 



The toymaker reportedly plans to expand its operations in Australia and New Zealand with at least 20 more outlets. 

LEGO has existing nine stores in the region, including two in Queensland at the QIC’s Robina Town Centre in Gold Coast and Westfield Chermside north of Brisbane CBD. Two more LEGO outlets are expected to open in Perth and Canberra within the year.

The news comes as LEGO isn’t the only global brand planning to open at Queen Street Mall. Samsung, South Korea’s electronic brand leader, Sephora, France’s famous beauty products brand, and Longines, the Swiss quality watchmaker, are also keen on moving into the CBD site.

Photo Credit: Wikimedia Commons

Queen Street Mall, which spans 40,000 square metres of space for 700 different retailers,  has had a number of vacancies due to the pandemic lockdowns but property experts said signs of recovery are slowly manifesting in the precinct, especially after Brisbane secured the 2032 Olympics.

Internation retailers want a prime spot in Brisbane CBD as it has drawn attention because of the upcoming Olympics as well as its management of the COVID-19 transmissions compared to Sydney and Melbourne. 



The latest figures from the Australian Bureau of Statistics and Colliers showed continued interest and confidence from retailers, especially for clothing, footwear, personal accessory brands.